May 27, 2021
Dear Valued Travel Partners,
Effective, February 1, 2021, for all bookings created by July 31, 2021, on sailings on or before April 30, 2022, your guests will have the flexibility to cancel their cruise up to 48 hours prior to sailing and receive a full credit of the cruise fare paid. The Future Cruise Credit can be used for a cruise on or before September 30, 2022. “Best Price Guarantee” will continue to allow your guests to change the price and promotional offer on their reservation up to 48 hours before their cruise. The ability to “Lift and Shift” reservations will be available through January 31, 2021.
In addition to easing concerns of your booked guests, the policy enhances guest confidence to schedule new bookings, knowing last-minute travel adjustments are allowed. “As the world has changed, so have we. We want our guests to have peace of mind when booking a cruise, and extending this popular program gives them more freedom and flexibility to make informed decisions,” says Royal Caribbean Group chairman and CEO Richard Fain.
The program applies to all cruises with sailing dates on or before April 30, 2022 and across all brands: Royal Caribbean International, and Azamara. For Celebrity Cruises, the extension applies to sailings before May 4, 2022. For individual brand program details, please see the enhaced FAQs below: