Auguest 25, 2021
Dear Valued Travel Partners,
Royal Caribbean and Celebrity Cruises are excited to announce the extension of the Cruise with Confindence program.
Royal Caribbean Announcement
While excitement is building, Royal Caribbean® wants to make planning your clients' vacations simple and stress-free. Therefore, we will continue to provide additional reassurance and flexibility by extending our popular Cruise with Confidence program! This allows cancelations up to 48-hours prior to the sail date in exchange for a 100% Future Cruise Credit when booking on or before October 31, 2021, for sailings departing by April 30, 2022.
Celebrity Cruises Announcement
Our current Cruise With Confidence program offers guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare; The program also offers our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. These benefits are currently available on reservations made by October 31, 2021 on sailings departing on or before May 4, 2022 (June 30, 2022 for AUS/NZ), excluding reservations for Celebrity Beyond. The ability to reschedule or Lift & Shift a booking to the following cruise year at existing rates expired on January 31, 2021 and is no longer available within the Cruise With Confidence program. Guests who would like to reschedule their sailing for another date must do so at prevailing rates.
Now more than ever, your clients are dreaming about their next voyage to the world’s most amazing destinations. To provide peace of mind while you help them plan, we’ve enhanced our Cruise with Confidence program to give them the flexibility to change to any sailing through 30 April 2022 if booked by 30 September 2021. Plus, if the fare on your client’s booked sailing lowers or a better promotion is offered, contact us and we’ll honor that better price right up to 48 hours before you sail. Your clients will also have up to 48 hours before sailing to cancel and receive 100% of the amount paid in a Future Cruise Credit, on sailings departing by April 30, 2022.
For individual brand program details, please see the enhaced FAQs below: